About Indy Custom Painting
Our Philosophy
Indy Custom Painting is a proud, family-owned and operated business that has been serving our community for many years. Founded and run by hometown folks who were born and raised right here in Indiana, we bring small-town values like honesty, hard work, and pride in craftsmanship to every project we take on. Our philosophy is simple: treat every home like it's our own and every client like family. From interior makeovers to full exterior transformations, we’re dedicated to delivering top-notch painting services with a personal touch you can trust.
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A Picture is Worth a Thousand Words
Family-Owned Business
Lisa - Operations Manager
James - Production Manager
James - Production Manager
Lisa is our dedicated Operations Manager at Indy Custom Painting, bringing both warmth and precision to the heart of our day-to-day operations. With a strong background in business administration and a passion for organization, Lisa oversees everything from scheduling and supply orders to client communications and project coordination. Sh
Lisa is our dedicated Operations Manager at Indy Custom Painting, bringing both warmth and precision to the heart of our day-to-day operations. With a strong background in business administration and a passion for organization, Lisa oversees everything from scheduling and supply orders to client communications and project coordination. She ensures our crews stay on-task, our jobs run smoothly, and our customers are always kept in the loop. Lisa is the friendly voice you'll often hear when calling our office—and the reliable problem-solver who keeps the entire business running like a well-oiled machine.
James - Production Manager
James - Production Manager
James - Production Manager
James is our skilled and dependable Production Manager at Indy Custom Painting, known for his keen eye for detail and commitment to quality. With years of hands-on painting and project management experience, James oversees each job site to ensure timelines are met, crews are performing at their best, and every project is completed to the
James is our skilled and dependable Production Manager at Indy Custom Painting, known for his keen eye for detail and commitment to quality. With years of hands-on painting and project management experience, James oversees each job site to ensure timelines are met, crews are performing at their best, and every project is completed to the highest standards. He coordinates closely with clients and team members, manages daily workflows, and ensures materials and equipment are ready when and where they’re needed. James takes pride in delivering smooth, efficient, and beautifully executed results—every time.
Tyler - Sales Manager
James - Production Manager
Tyler - Sales Manager
Tyler is our enthusiastic and knowledgeable Sales Manager at Indy Custom Painting, bringing energy, professionalism, and a customer-first mindset to every interaction. With a deep understanding of both painting services and client needs, Tyler handles estimates, consultations, and follow-ups with precision and care. He’s often the first f
Tyler is our enthusiastic and knowledgeable Sales Manager at Indy Custom Painting, bringing energy, professionalism, and a customer-first mindset to every interaction. With a deep understanding of both painting services and client needs, Tyler handles estimates, consultations, and follow-ups with precision and care. He’s often the first face our customers meet, guiding them through the process with clear communication and honest recommendations. From building lasting relationships to helping clients choose the right colors and finishes, Tyler ensures every project starts on the right foot—and leads to a happy, satisfied customer.
General Information
Insurance
Our Promises
Insurance
We maintain a $2,000,000 general liability insurance policy on all people working on your home. With safety in mind, we will do everything we can to avoid any injuries on the job site. However, accidents can happen. In the event of anything being broken during the process of the job, or any injuries that may occur, rest assured that we have that covered. Insured with State Farm.
Warranty
Our Promises
Insurance
All of our work is covered by an all-inclusive 2-year warranty. If any areas on your home are not taken care of properly, you can be sure problems will show up in the first 2 years. We stand by our work. That means we require a full power wash, all of the necessary prepwork, and quality materials in order for us to warranty the work. If a
All of our work is covered by an all-inclusive 2-year warranty. If any areas on your home are not taken care of properly, you can be sure problems will show up in the first 2 years. We stand by our work. That means we require a full power wash, all of the necessary prepwork, and quality materials in order for us to warranty the work. If any corners are cut, you may save money in the short run, but we cannot guarantee that the job will last.
Our Promises
Our Promises
Our Promises
Communication - We promise to maintain thorough communication throughout your painting process. This includes everything from scheduling your estimate to choosing your colors and setting up your start date, to keeping you updated prior to and throughout the job.
Quality Prep Work and Materials - We promise to keep your quality our focus. A
Communication - We promise to maintain thorough communication throughout your painting process. This includes everything from scheduling your estimate to choosing your colors and setting up your start date, to keeping you updated prior to and throughout the job.
Quality Prep Work and Materials - We promise to keep your quality our focus. A detailed, written agreement will outline the quality of products and prep work that will be included on the painting of your home. We promise to honor those agreements, to fulfill all of the prep-work, and to use the quality materials that you choose. We stand by our work!
Cleanliness - We promise to keep the job site clean. This includes using drop sheets around your home, masking off the home properly, and cleaning up at the end of the day. Any drips or messes will be cleaned up before completion of the job.
Satisfaction - We promise to leave you satisfied at the end of the job. A final walk-around will be done prior to collecting the final payment to ensure your satisfaction with the work done on your home.
Common Problems
Peeling
Nail Holes
Cracking
TRIM - It's very common for areas on the trim to begin peeling. Most trim that's peeling is real wood, such as 1x2's used on fascia, door trim, garage trim, or railings. In addition to any real wood on the house are any areas where moisture or snow accumulates. These areas take a lot of damage from
moisture sitting on them and freezing the
TRIM - It's very common for areas on the trim to begin peeling. Most trim that's peeling is real wood, such as 1x2's used on fascia, door trim, garage trim, or railings. In addition to any real wood on the house are any areas where moisture or snow accumulates. These areas take a lot of damage from
moisture sitting on them and freezing then thawing, and constantly beating on the paint. Once the paint begins to peel, those areas on your home are exposed to the weather. When water gets into the wood and freezes, or water is constantly running through the wood, you'll begin to see the wood begin to get gray and rot. This leads to replacement, which can be very costly. Any areas on your home that are peeling will most likely be the same areas that will peel in the future. We recommend to take special
care of these kinds of areas. By scraping off any peeling paint, we can be sure not to apply onto a surface that is already peeling. Sanding this area will smooth out the edge between what has peeled off and what has not peeled, and sanding will also create a better surface for us to apply the paint onto. Finally, after the area has been scraped and sanded, we recommend using a high quality primer to seal this area. The sanded wood creates a rough surface for the primer to bond to, and the primer will create a better surface for the paint to adhere and bond to than if we just apply paint to the wood.
SIDING - Peeling is a common problem in Indiana If any siding is peeling it can be very costly if not taken care of properly. On many homes that are first built, there is a very thin layer of paint applied. After 7-10 years, many times the underside of the siding will start to peel, specifically on the North side
of the home. The North side of the home experiences less sunshine, so moisture is more likely to stick around longer. This moisture slowly wears away the paint on the underside of the siding boards. Each time it rains or snows, more moisture runs down the side of the house, wearing down the paint. The lower siding boards experience this more than the siding boards on the 2-story. Eventually, the underside will start to peel, leading to an exposed board. If this is not taken care of, your siding boards will begin swelling and can lead to replacement. Replacing siding can be very costly. We recommend to sand off any peeling paint on the bottom of the siding boards. After sanding, we would prime those areas to seal up the boards before applying any paint. If this is not done properly, you can only expect
the job to last about 2-4 years before these areas start to peel again. If done properly, you can expect it to last more like 5-7 years.
Cracking
Nail Holes
Cracking
Cracking is a common problem in Indiana. Many builders use inexpensive and low quality caulking when painting your house. As the temperatures change, your house expands and contracts. As this happens over and over again, the caulking doesn't hold up and begins to break down and crack leaving your home exposed. Moisture can get into these
Cracking is a common problem in Indiana. Many builders use inexpensive and low quality caulking when painting your house. As the temperatures change, your house expands and contracts. As this happens over and over again, the caulking doesn't hold up and begins to break down and crack leaving your home exposed. Moisture can get into these cracks and goes back behind your boards. This leads to boards warping away from the house, or boards rotting from the inside out. In order to properly protect your home, we recommend resealing all of these cracks with a siliconized acrylic caulking. Silicone is more flexible than standard contractors caulking, so it will breathe with the house and last longer. However, paint will not stick to silicon caulking. This is why we recommend siliconized acrylic caulking that will hold paint, but also last longer.
Fading
Nail Holes
Nail Holes
Fading or chalking is another very common problem in Indiana. Sunny days blasts your home with UV rays breaking down the resin in the paint. Resin is the primary component in paint that protects the home. Pigment gives it the color. When the house starts to fade, this is an indication that the resin
has broken down in the paint and there i
Fading or chalking is another very common problem in Indiana. Sunny days blasts your home with UV rays breaking down the resin in the paint. Resin is the primary component in paint that protects the home. Pigment gives it the color. When the house starts to fade, this is an indication that the resin
has broken down in the paint and there is minimal protection on your home. Without protection on the house, moisture will get into those boards (usually siding boards) and lead to warped siding boards which can be very expensive to replace. We recommend a power wash to wash off any dust and residue
from the chalking. For sides that experience the most sunlight, we also recommend a second coat or a coat of primer for extra protection. This will provide a higher level of resin and protection for that side of
the home, ensuring that it will not fade as quickly so you can avoid costly replacement costs in the future and a longer lasting paint job.
Nail Holes
Nail Holes
Nail Holes
Moisture can sit in nail holes around the house and do damage to your siding. You'll see areas where there are nail holes beginning to swell due to moisture getting into those areas. If you only paint over these, there will still be a small pocket for water to sit. We recommend caulking these nails holes to leave an even surface for moist
Moisture can sit in nail holes around the house and do damage to your siding. You'll see areas where there are nail holes beginning to swell due to moisture getting into those areas. If you only paint over these, there will still be a small pocket for water to sit. We recommend caulking these nails holes to leave an even surface for moisture to flow off of rather than sitting there, breaking down the paint.